Chips Rewards Loyalty Platform
Brands
Chips Rewards Loyalty PlatformBrandsConsumer
Brands
Chips Rewards Loyalty PlatformBrandsConsumer
  • Brands Knowledge Center
  • Overvew
    • Welcome
    • Get Started
    • Authentication
  • Modules
    • Brands
      • Brands Users
      • View My Brands
      • Add New Brand
      • View Brand Details
      • Edit Brand
      • Delete Brand
    • Products
      • View Products
      • Add New Product
      • View Product Details
      • Edit Product
      • Delete Product
      • Product QR Codes
    • Stores
      • View Stores
      • Add New Store
        • Add My Own Store
        • Add Other Store
        • Invite Store
      • View Store Details
      • Edit Store
      • Delete Store
  • Rewards
    • Rewards Offers
      • View Rewards Offers
      • View Offer Details
      • Create Offer
      • Edit Offer
      • Delete Offer
      • Activate/Deactivate Offer
    • Rewards Types
      • Chips Rewards
      • Product Rewards
        • What are Eligible products?
        • What are Rewards products?
      • Discount Rewards
      • Membership Rewards
    • Conditions
    • Statuses
  • Analytics
    • Dashboard
    • Brands Analytics
    • Product Analytics
    • Stores Analytics
    • Rewards Offers Analytics
    • Transactions
  • Account and Settings
    • My Profile
    • Referrals
    • Subscriptions
      • Subscribe to a Plan
      • View My Subscriptions
      • Upgrade Plan
    • Users
      • Permissions
      • View Users
      • Add User
      • View User Details
      • Edit User
      • Delete User
  • Integrations
    • Stripe
  • User Cases
  • FAQ
  • Best Practices
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  1. Overvew

Get Started

Basic Concepts

The Chips Loyalty Platform empowers you to build engaging loyalty experiences for your customers. Here are the key concepts to get you started:

  1. Rewards and Tiers. Our core components is the Rewards engine. You can define different reward types (e.g., chips, products, discounts, memberships) and organize them into tiers to incentivize increased customer engagement and spending. Customize the rewards and tier thresholds based on your brand's strategy.

  2. Brands. If you manage multiple brands, you can set up individual loyalty programs for each brand to allow tailored customer experiences and brand-specific rewards.

  3. Products. Highlight specific products or categories within your loyalty program. Offer product-based rewards, such as giveaways or discounts on eligible items, early access to new products, or exclusive offers.

  4. Stores. Integrate both physical and online stores into your loyalty program. Track customer interactions across various locations and channels, and provide store-specific promotions and rewards.

Dashboards

Upon logging into your Chips account, you'll be directed to your Dashboard. This is your central hub where you manage your loyalty programs. The dashboard provides insights into customer engagement, reward redemptions, and overall program performance.

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Rewards Management

Here are some essential articles to help you set up and manage your loyalty program:

  • Creating a Chips Rewards Offer

  • Generate Product QR Codes

Chat Support

Need assistance? Use our chat button located at the bottom left of all pages to reach out to our support team for any questions, complaints, or suggestions.

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Last updated 7 months ago