# Product Rewards The **Product-Based Offers** feature in the Chips Loyalty Platform enables brands to drive customer engagement and boost sales by creating compelling offers directly tied to specific products. Product rewards involve offering physical goods/merchandise or services as part of a loyalty program. Customers can redeem their earned points or rewards for specific services, or branded merchandise, gadgets and other products and services available through the rewards platform. This type of reward motivates customers to engage with the brand in exchange for tangible and desirable products. [What are Eligible products?](https://iwantchips.atlassian.net/wiki/x/AoCmBg) What does Eligible mean on the products page? What is an Eligible product? How do I set up a product reward offer with an eligible product? Where can I see all the products that are Eligible for purchase to qualify for a reward? [What are Rewards products?](https://iwantchips.atlassian.net/wiki/x/CoClBg) What does Rewards mean on the products page? What is a Reward product? How do I set up a an offer with the Reward product? Where can I see all the products that qualify for a reward from my offers? --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.iwantchips.com/brands/rewards/rewards-types/product-rewards.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.