Discount Rewards

The Discounts-Based Offers in the Chips Loyalty Platform empower brands to attract and retain customers by providing immediate savings through flexible discount offers. Customers can earn and redeem Chips for discounts on future purchases or receive instant price reductions as part of promotional offers. This feature enables brands to create targeted, appealing discounts that incentivize purchases, enhance customer satisfaction, and boost sales. By offering attractive price cuts and exclusive savings opportunities, Discounts-Based Offers effectively drive customer engagement and loyalty, contributing to a more rewarding shopping experience.

The Discounts rewards on the Chips platform allows brands to offer consumers exclusive price reductions as part of their rewards program. This is a great approach for the growing stage of your business.

• Discount Types: Brands can choose from 2 types of discounts, such as :percentage-based discounts (e.g., 10% off) or fixed amount discounts (e.g., $5 off)

• Eligibility Criteria: Define who can redeem the discount. This could be based on membership tier, chips accumulation, or any other condition available in the Rewards engine.

• Apply to Products or Categories: Brands can apply discounts to specific products, entire categories, or across the entire Brand. For example, you might offer 20% off all skincare products or a flat $10 off any purchase over $50.

• Define Time Frame: Set the start and end dates for the discount offer. This can be for a limited time promotion, such as a holiday sale, or an ongoing offer for loyalty members.

• Customer Redemption: Once a consumer qualifies for a discount, it can be automatically applied at checkout when they make a purchase, either online or in-store via:

  • QR Codes: For in-store purchases, sellers can scan a QR code to apply the discount directly from consumers mobile device, ensuring a seamless and quick transaction.

  • Coupon Codes: Alternatively, brands can issue unique coupon codes that consumers can enter at checkout to redeem their discount.

FAQ

What types of discounts can I offer through the Chips platform?

You can offer various types of discounts, including percentage-based discounts (e.g., 10% off) and fixed amount discounts (e.g., $5 off)

How do I create a discount offer on the Chips platform?

Creating a discount offer is simple. You can select the discount type, define the eligible products or categories, set the discount amount or percentage, establish the time frame for the offer, and specify eligibility criteria such as customer segments or membership tiers.

Can I target specific customer segments with discounts?

Yes, the Chips platform allows you to target specific customer segments with personalized discounts. You can tailor offers based on customer behavior, purchase history, membership tiers, or demographic factors.

How are discounts applied for customers?

You can use the offer QR codes that customers can use to redeem their discount. By scanning the QR code, the Seller verifies the validity of the discount for the consumer. Alternatively, discounts can be applied at checkout for eligible customers as a coupon code.

Can I limit the discount to specific products or categories?

Yes, you can choose to apply discounts to specific products, product categories, or even entire Brand. This flexibility allows you to promote particular items or manage inventory more effectively.

Can I adjust or extend a discount offer after it has been launched?

Yes, you can easily adjust the end date of your discount offers, but not the discount amount, eligible products after the offer has been launched. To change the parameters of the offer, you will need to create a new offer, and end the previous one, as applicable.

How can I prevent abuse of discount offers?

The Chips platform currently does not allow you to set limits on discount usage, such as one-time use per customer or restrictions on combining discounts with other offers. This is planned on our roadmap.

Can I create time-sensitive or flash discounts?

Absolutely! You can set up time-sensitive discounts, such as flash sales, that are only available for a limited period. These offers can create urgency and drive quick sales.

Are there any fees associated with offering discounts on the Chips platform?

The discounts feature is available to Brand in the Gold plan. If you are on a Silver plan you will need to upgrade to the Golden plan. There are no other fees associated with the discounts offering.